Having captivated customers during the “Awareness” and “Consideration” phases, traditional fashion retailers face the ultimate test: the “Purchase” phase. This is where intent translates into action, and even the smallest friction can lead to an abandoned cart or a frustrated walk-out. In today’s fast-paced world, convenience, transparency, and seamless execution are paramount. As we’ve seen with successful brands, leveraging technology and rethinking the customer journey is key to unlocking conversions.