Employee Engagement

A Motivated Employee is a Happy and Productive Employee

Employee engagement can’t be under-estimated or impressed. Without present, engaged employees, your Customer Engagement and Brand Engagement strategies will fall short and eventually fail!

REACT’s Employee Engagement programmes have been successful in proving to reduce staff turnover, productivity, efficiency, and importantly, customer loyalty and satisfaction. This naturally leads to stronger customer retention and increased profits.

Is Your Employee An Asset Or Liability?

Employee Engagement is the culture to which employees feel passionate about their jobs and the brand. It determines whether they are personally committed to the organization or not. Importantly, engaged employees will be more passionate about their work, it is the cornerstone that drives performance. It influences everything you do in your business and gives you purpose, energy, and enthusiasm. An engaged employee is happier both at work and in their life.

We offer the following in our Employee Engagement Services:

Reward & Recognition
Programmes

Employee Satisfaction Research

REACT, as your partner, ascertains which of your employees are positively engaged and driving your business in the right direction, and those that are a negative, disruptive influence.

Our quantitative and qualitative survey tools confidentially measure employees’ opinions knowledge and feelings about everything from their jobs to management and other work-related factors.

Your employees’ attitude to your brand is a clear indicator of their engagement and motivation levels. Attitudes translate into action – or inaction – and customers will quickly pick up if your staff are happy, dedicated, knowledgeable and sincere.

Employee Training

Have your employees participated in and agreed to certain service delivery standards?
  • REACT gives you the insights to determine where they are doing well and in which functional areas they could improve.
  • Our experienced management team has the expertise to create a structured programme to deal constructively with areas of poor performance.
  • Training plays a strategic role in boosting employee confidence, productivity and creating a service-oriented culture that will keep your customers coming back.

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