The hybrid shopping grocery game race is on.
The competition in the FMCG retail space has intensified, as retailers vie to deliver the most compelling hybrid shopping experiences to consumers. The race is well underway, with major players making significant strides in both physical and digital retail. Woolworths recently achieved notable success with the launch of its first dark store in Cape Town, […]
Delighting travellers with world-class hospitality service
The COVID-19 pandemic was a seismic event that reshaped industries worldwide, and few sectors were hit as hard as hospitality. Hotels, restaurants, and travel-related businesses faced unprecedented challenges, from closures and staff reductions to plummeting revenue. While the world is gradually recovering, the hospitality landscape has been irreversibly altered. South Africa’s hospitality industry, in particular, […]