Video Mystery
Shopping
Mystery/ Ghost Calling
Customer Loyalty Survey
NPS (Net Promoter Score)
Online Satisfaction Surveys
Mobile
Research
Gain the competitive edge and keep your customers coming back for more.
In a marketplace full of choices, the customer relationships you build could be the difference between success and failure. Discover the drivers and distractors that are affecting your company’s performance and use research results to make informed decisions. REACT can help you leverage these insights by developing a customer engagement programme tailored to your specific business requirements.