Compliance Audits

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With Our Team Of Experts We Can Help You Navigate The Minefield That Is Compliance

Are You Ticking All The Boxes For Brand & Operational Standards?

Compliance Audits can often be a major headache. 

In an ever-changing business world, it can be costly and tricky to navigate the issues that affect your brand.

REACT Customer Research offers highly skilled and qualified auditors to assess industry and company compliance requirements such as:

  • Shelf health
  • Price compliance
  • Brand compliance
  • Operational compliance
  • Safety standards

Programs are set up in accordance to your unique operational and branding standards.

All React programs are set up in accordance to your unique operational and branding standards. 

compliance-audit

The Time To React Is Now...

01

PLANNING

Once the proposal has been approved, we kick off with a workshop to gain an understanding of your unique requirements. The operational and brand compliance measures are determined with the parameters of the study established.

02

DEVELOPMENT

The REACT team will design a brand audit questionnaire to cover all aspects that require evaluation. Once approved by you, the client, the questionnaire will be scripted on our data collection and reporting system.

03

LAUNCH

After approval on our system, the project goes live. Our trained auditors will visit the trade – evaluating compliance. Photos are also collected to offer a visual understanding.

04

QUALITY CONTROL

Internal checks and balances will be set in place to ensure the highest standard of work.

Compliance Audits are a crucial part of the process for assessing future success.

 React can help assess not only whether your current practices and systems work well but also how new processes might do too. 

 

05

LET’S WORK TOGETHER

Here at REACT we encourage close client contact throughout the duration of the study.

Once the study has been completed, we will provide a detailed report outlining the drivers and distractors of the results with you at a post-project meeting. During this meeting we will:

  • Identify which efforts have the greatest impact on your brand
  • Determine the areas that are doing well and 
  • Pinpoint which functional areas can be improved
  • Prioritize areas of strategic and tactical opportunity
 

The initial wave of the study sets the benchmark on which to compare future waves. Further waves will highlight which customer experience touchpoints are increasing, decreasing, or being maintained. 

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