Why Partner Up With Us?

React Is The Provider Of Choice In The Customer Research & Employee Engagement Sectors

  • Do you want to establish a trustworthy brand?
  • Are you ready to maximize your profitability?
  • Do you want to improve your overall customer service?
  • Do you want increased customer and employee engagement?



We Work Non-Stop Researching Current Market Trends To Find Real Solutions.

Let’s Partner Up To Resolve Your Loss & Poor Performance

Are You Ready To Partner With React?

Allow Us The Opportunity To Unlock Your Brand's Full Potential

Do you want to maintain customer satisfaction, build a strong employee culture, and secure all credit actions? At REACT we can navigate you through all types of difficult terrain.

From the service engagement areas that your customers perceive to your employee engagement techniques and standards that affect your overall business culture and communication levels.  We’ve got you covered.


For Peace of Mind, You Can Put Your Trust In REACT Customer Research


Here at REACT, we understand your hesitancy surrounding trust when it comes to the inner workings of your company. With so many hurdles to overcome like price checks and clarification – product loss and prevention – and the most concerning recent credit fraud trends, we understand what’s at stake!!

As partners in business, we’ll tackle these sensitive issues together. Your confidentiality and security forms part of our passion.

Our team at REACT can help you make the right decisions with our insights. Let’s get on track to maximize your potential. We aim to: 

  • Increase your profitability
  • Establish a strong brand culture
  • Improve trust levels between your customers, your employees, and you!

Are You Ready To Evolve Your Business?

 It’s Time To React.



Our Team

A talented team…passionate about what they do…putting you, the customer, FIRST. 

– Grant Lindhorst, REACT Customer Research Director

Industry Experience

All of our staff have research and marketing backgrounds, and receive ongoing training

Over 2000 Field Workers

A vast network of field workers and mystery shoppers that supports our employees at our various branches throughout South Africa.

Highly Skilled

The REACT Customer Research staff complement consists of creative professionals that are experts in business and social sciences.

BBBEE contributor

REACT Customer Researchs’ empowerment policy is to lead in diversity, offering an equal opportunity to all.
Grant Lindhorst

Grant Lindhorst

We are always on the lookout for new talent!

Are you passionate about helping businesses achieve exceptional levels of customer service? Do you want to create a rewarding and inclusive environment for all employees?

We’d love to hear from you! Why not get in touch with us now & become part of the REACT team!


Consider your value
Interested in being part of our field worker network or perhaps becoming a REACT Mystery shopper? Perhaps you are keen to get stuck into the nuts and bolts that make REACT run like the well oiled machine it is…


Show us your best
When preparing your CV, make sure you highlight why you will be a key asset to our business!


Submit your CV
Send us your updated CV with explanatory cover letter to careers@react.co.za

Partner Up